4.8 CyberSystemics in tourism and hospitality services: experiences to share and lessons to be learned


Sonja Sibila Lebe
Roberto Moreno
Bistra Vassileva
Shalaev Vladimir Pavlovich
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Discussion points

  • Examples of different approaches to tourism and hospitality services

  • Developing models of tourism services as open complex systems, explaining the relations and interdependencies of their elements,

  • The proposals of systems solutions for strategic decision-making and developing various models in frame of CyberSystemics in the tourism and hospitality sector,

  • Other suggestions that stick to the CyberSystemics topic within this economy sector.

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